Refund policy
DentOut Return Policy
Thank you for choosing DentOut. We strive to provide products that meet the highest standards of quality and performance. If you are not completely satisfied with your purchase, we're here to help.
Return Eligibility:
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
Return Process:
- Please contact our customer service team at [info@dentout.net/281-446-6878] within [7] days of receiving your order to initiate a return.
- Our team will provide you with a return authorization (RA) number and instructions on how to return the product.
Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Refund:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, a refund will be processed to your original method of payment within [10] days.
Exchanges:
- If you need to exchange your item for a different one, please contact our customer service team. Exchanges are subject to product availability.
Contact Us:
- If you have any questions about our return policy, please contact us at [info@dentout.net/281-446-6878].